What Is Customer Service Representative
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What Is Customer Service Representative
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A customer service representative is an individual who assists and supports customers on behalf of a company or organization A career in customer service can be rewarding especially if you have a talent for communicating and a A customer service representative is a professional who supports clients by answering questions, solving problems, and handling orders. They talk with customers in person and over the phone, and they also provide digital support. Customer service representatives are responsible for the following tasks:
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What Is Customer Service RepresentativeCustomer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction. As a customer service representative your main job is to serve customers Customer service reps work for most any business that engages with customers including retail stores banks and insurance companies
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